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Legal

Refund Policy

Last updated: 15 October 2026
14-day money-back guarantee. Not happy with Notchfy? Email us within 14 days of your purchase for a full refund — no questions asked.

Eligibility

You're covered for 14 days from the date of purchase. Just reach out within that window and we'll issue a full refund — no reason needed. After 14 days, requests are reviewed case by case; tell us what went wrong and we'll do our best to make it right.

How to Request One

  1. Email hello@notchfy.com from the address you bought with, or use the receipt from Dodo Payments.
  2. Include your order ID (it's in your purchase confirmation email).
  3. We'll process it through Dodo Payments, usually within a couple of business days.

After a Refund

Your licence key is deactivated once refunded. Please remove Notchfy from your Macs.

Processing

Refunds are issued by Dodo Payments, our Merchant of Record, back to your original payment method. Timing to appear on your statement depends on your bank or card provider.

Questions

hello@notchfy.com — happy to help.